1. General Information

VIFA RETREATS provides accommodation services and related guest facilities. The information displayed on this website is intended to provide general details about our rooms, facilities, location, and booking process.

Room availability, facilities, pricing, and policies may be subject to change without prior notice.

2. Booking & Reservation

• A booking enquiry submitted through our website, phone, WhatsApp, or other communication channel does not automatically constitute a confirmed reservation.
• A reservation will be considered confirmed only after confirmation from VIFA RETREATS.
• Guests may be required to provide their name, contact number, email address, check-in date, check-out date, number of guests, and preferred room type.
• Room allocation is subject to availability.
• Specific room, floor, view, or other preferences are subject to availability and cannot be guaranteed unless expressly confirmed by the property.

3. Check-In & Check-Out

• Guests must follow the property’s applicable check-in and check-out timings.
• Early check-in is subject to room availability and may be subject to additional charges.
• Late check-out is subject to availability and may incur additional charges.
• Guests are requested to provide valid identification at check-in as required by applicable laws and property policy.
• The property reserves the right to request additional information where reasonably required for guest registration and security.

Note: Exact check-in and check-out timings should be confirmed with VIFA RETREATS before publishing this page if they have not yet been finalized.

4. Guest Identification

Guests may be required to present a valid government-issued identity document during check-in.

The name and details provided during booking should match the identification presented at check-in, where applicable.

Foreign guests may be required to provide additional documents as required under applicable Indian regulations.

5. Room Occupancy

• Rooms may only be occupied by the number of guests permitted for the selected room category.
• Additional guests are subject to the room’s maximum occupancy and property approval.
• Any additional applicable charges must be paid before or during the stay.
• Children and infants may be subject to specific occupancy or accommodation conditions.

Please confirm the applicable occupancy limits before completing your booking.

6. Room Rates & Payments

• Room rates are based on the rate communicated or displayed at the time of booking.
• Rates may vary depending on room type, dates, occupancy, duration of stay, and applicable offers.
• Any applicable taxes or charges will be communicated during the booking process.
• Payment methods accepted by VIFA RETREATS should be confirmed at the time of booking.
• A booking may require advance payment, partial payment, or payment at the property depending on the applicable booking terms.

7. Cancellation & Refunds

Cancellation, modification, refund, and no-show conditions may vary depending on the booking.

Guests should review the applicable Cancellation Policy before confirming their reservation.

Where a refund is applicable, the processing time may depend on the payment method or financial institution used.

8. Booking Modification

Requests to modify a reservation, including:

• Check-in date
• Check-out date
• Number of guests
• Room category
• Duration of stay

are subject to availability and applicable rate differences or charges.

A modification is not considered confirmed until VIFA RETREATS communicates confirmation to the guest.

9. No-Show

If a guest does not arrive on the scheduled check-in date without prior communication, the booking may be treated as a no-show.

Any applicable charges or refund eligibility will be governed by the booking’s cancellation and no-show terms.

10. Hotel Facilities & Services

VIFA RETREATS currently focuses on providing comfortable accommodation and essential stay facilities.

Wi-Fi is available for guests.

Facility availability may vary by room category or operational requirements. Guests should confirm specific facilities before booking if they are essential to their stay.

Dining

VIFA RETREATS currently does not operate an in-house restaurant.

Guests may use nearby restaurants, cafés, and other food establishments in the surrounding area.

11. Property Rules

Guests are expected to:

• Maintain reasonable cleanliness and hygiene.
• Respect other guests and property staff.
• Avoid activities that disturb other guests.
• Use rooms, furniture, fixtures, and facilities responsibly.
• Follow applicable safety and property instructions.
• Comply with applicable laws and regulations.

The property may take appropriate action in case of serious or repeated violations.

12. Damage to Property

Guests may be held responsible for damage, loss, or excessive cleaning requirements resulting from intentional, negligent, or improper use of hotel property.

Where applicable, VIFA RETREATS may recover reasonable costs associated with such damage or loss.

Normal wear and tear will not be treated as guest-caused damage.

13. Personal Belongings

Guests are responsible for their personal belongings during their stay.

VIFA RETREATS recommends that guests take reasonable precautions with valuables, documents, electronic devices, cash, and other personal items.

The property should be contacted immediately regarding any lost or misplaced item.

14. Visitors & Additional Guests

Visitors may be permitted subject to applicable property rules, identification requirements, room occupancy limits, and safety considerations.

VIFA RETREATS reserves the right to restrict visitor access where necessary for guest safety, security, or compliance with applicable regulations.

15. Smoking & Restricted Activities

Guests must follow the property’s applicable smoking and safety rules.

Smoking, hazardous materials, illegal activities, or activities that create a safety risk or disturbance may be prohibited.

Any specific smoking policy should be confirmed and published based on the property’s actual rules.

16. Pets

Pet accommodation is subject to the property’s current policy.

Guests should contact VIFA RETREATS before booking if they intend to travel with a pet.

17. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date. However:

• Room availability may change in real time.
• Images may be representative of a room category.
• Room layouts, furnishings, décor, and facilities may change.
• Information about nearby businesses, attractions, and services may change.
• Website content may be updated without prior notice.

Website information should not be interpreted as a guarantee of a particular room, facility, view, or service unless specifically confirmed by VIFA RETREATS.

18. Third-Party Links & Services

Our website may contain links or references to third-party websites or services, such as maps, communication platforms, payment services, or external websites.

VIFA RETREATS is not responsible for the content, availability, privacy practices, or terms of third-party websites or services.

Guests should review the relevant third party’s terms and policies before using such services.

19. Website Use

Users agree not to:

• Use the website for unlawful purposes.
• Submit false or misleading information.
• Attempt to interfere with website security or functionality.
• Copy or misuse website content without permission.
• Use automated methods to interfere with the website or its services.

VIFA RETREATS reserves the right to restrict access to users who misuse the website.

20. Intellectual Property

Unless otherwise stated, website content including:

• Logo
• Brand identity
• Text
• Images
• Graphics
• Design elements
• Photography
• Website layout

is owned by or used with permission by VIFA RETREATS and may not be reproduced, copied, modified, or commercially used without prior written permission.

21. Limitation of Liability

VIFA RETREATS will take reasonable steps to provide a comfortable and safe accommodation experience.

However, the property will not be responsible for circumstances beyond its reasonable control, including but not limited to:

• Natural events
• Government restrictions
• Power or utility interruptions
• Network or internet disruptions
• Acts of third parties
• Transportation disruptions
• Other circumstances beyond reasonable operational control

This section does not exclude any liability that cannot legally be excluded under applicable law.

22. Force Majeure

VIFA RETREATS shall not be considered in breach of its obligations where performance is prevented or materially affected by circumstances beyond its reasonable control, including natural disasters, government actions, public emergencies, strikes, infrastructure failures, or other unforeseen events.

23. Privacy

Personal information submitted through our website or during the booking process will be handled according to our Privacy Policy.

By submitting information through our booking or enquiry forms, guests acknowledge that their information may be used to process enquiries, communicate regarding reservations, provide customer support, and manage their stay.

24. Changes to These Terms

VIFA RETREATS may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised Last Updated date.

Guests are encouraged to review the terms before making a new reservation.

25. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or services provided by VIFA RETREATS shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Lucknow, Uttar Pradesh, subject to applicable law.

26. Contact Us

If you have questions regarding these Terms & Conditions, bookings, room availability, or property policies, please contact us:

VIFA RETREATS
Near Chandan Hospital
Lucknow, Uttar Pradesh, India

Phone: +91 XXXXX XXXXX
WhatsApp: +91 XXXXX XXXXX
Email: info@vifaretreats.com

Website: VIFA RETREATS